If you wish to return anything bought from us we will be happy to exchange a goods provided it is in a fully resalable condition, we will replace the product to your satisfaction. In such circumstances, before using the product ;
Call us @ +886-0921-004-175 or
Send Email to us @ firstname.lastname@example.org and we will get back to you.
The return process of the product can be restricted depending on the nature and category of the product.
Conditions for return:
Products/Items should be UNUSED.
Products should be returned in their original packaging along with the original price tags, labels and invoices.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
Please notify us about the damaged goods or Defective product within maximum 24 hours of delivery.
To complete your return, we require a receipt or proof of purchase.
Exchange (if applicable in case of damage)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.If you are approved, then your exchange of item will be processed within certain amount of days.
Late or missing refunds (if applicable)If you haven’t received a refund yet, please contact us by using contact form.
Exchanges (if applicable)We only replace items if they are defective or damaged. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable/exchangeble.
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Any exchange due will be processed within 3-5 working days of us receiving the goods.